{"id":741,"date":"2023-04-18T15:02:10","date_gmt":"2023-04-18T15:02:10","guid":{"rendered":"https:\/\/iqbody.com\/?page_id=741"},"modified":"2023-04-18T15:23:37","modified_gmt":"2023-04-18T15:23:37","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/iqbody.com\/return-policy","title":{"rendered":"Return Policy"},"content":{"rendered":"\n
<\/div>\n\n\n\n

Return Policy<\/strong><\/h1>\n\n\n\n

New, unused, product returns:<\/strong><\/h2>\n\n\n\n

Your complete satisfaction is our priority. You may return new, unused items purchased from\u00a0IQBody.com\u00a0within thirty (30) days from the purchase date for a refund or exchange. The product must be in the original, manufacturer\u2019s box, including the \u201cGet Started Now\u201d insert. Returns must be sent freight prepaid.<\/p>\n\n\n\n

Any products sent to IQBody without prior Return Merchandise Authorization (RMA) will be refused. To obtain a return authorization, please call customer service at\u00a0858-997-4630<\/a><\/a>\u00a0between 8 a.m. and 4 p.m. PST. Be sure to have your order number along with an explanation of your issue.<\/p>\n\n\n\n

Returns must be postmarked within thirty (30) days of your receipt of the product. If you need further assistance, please contact customer service at\u00a0858-997-4630<\/a><\/a>.<\/p>\n\n\n\n

If you downloaded WAVE5<\/a>: COMPASS from the App Store or Google Play using the access code provided, $49.99 will be deducted from your return credit.<\/p>\n\n\n\n

Damaged or defective product returns:<\/strong><\/h2>\n\n\n\n

We take pride in providing a quality product, and we are sorry if you received one that was damaged or defective. If you were sent a damaged or otherwise defective product, please contact customer service at\u00a0858-997-4630<\/a><\/a>.<\/p>\n\n\n\n

We will be happy to refund or exchange your purchase, but a refund or exchange will not be made until all items are returned to IQBody. Shipping and handling charges are non-refundable. Upon arrival of the returned product to IQBody, and based on our determination that the returned product is new and unused, damaged or defective, IQBody will issue a refund back to the credit card used on the original transaction. All other non-credit card orders will be refunded by company check.<\/p>\n","protected":false},"excerpt":{"rendered":"

Return Policy New, unused, product returns: Your complete satisfaction is our priority. You may return new, unused items purchased from\u00a0IQBody.com\u00a0within thirty (30) days from the purchase date for a refund or exchange. The product must be in the original, manufacturer\u2019s box, including the \u201cGet Started Now\u201d insert. Returns must be sent freight prepaid. Any products […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/pages\/741"}],"collection":[{"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":5,"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/pages\/741\/revisions"}],"predecessor-version":[{"id":767,"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/pages\/741\/revisions\/767"}],"wp:attachment":[{"href":"https:\/\/iqbody.com\/wp-json\/wp\/v2\/media?parent=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}